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Testimonials and Kudos

Our client’s success stories are the driving force behind our passion!

The People Ink team has been fortunate to have the opportunity to help world-class brands create their cultures by design using our model.  We have experience building cultures in several industries.

For example:

  • Airlines – JetBlue and Southwest
  • Healthcare – Loma Linda University Medical Center, Heritage Home Healthcare & Hospice, and UNM Health Science Center
  • Financial Services – JPMorgan Chase and  New Mexico Mutual
  • Hospitality – Double Tree Hotels and TGIFridays
  • Technology – Juniper Networks and Redfin…just to name a few
 " I can’t help but smile when I think back on a few of these success stories and remember their excitement over achieving something very important to their core purpose in building their culture." Ann Rhoades, CEO, People Ink

Juniper Networks

CEO Kevin Johnson said “we didn’t get it right at Microsoft.”  He wanted to build a culture that would support growth and innovation.  He wanted to engage millennial and Y Gen engineers, capturing the best minds in the industry.  After their culture building work, their Values Blueprint became the center of customer and employee branding.  With annual revenue growth at a rate of 9%, Juniper has been recognized as on the World’s Most Ethical Companies

Loma Linda University Medical Center

CEO Ruthita Fike wanted to go from “good to great.”  Following their culture building work, their patient satisfaction increased over 100%.  Turnover was reduced from double-digits to single digits in several positions.  PeoplePix was used to hire all staff in the new cardiac hospital.  After the first year, patient satisfaction scores at the new hospital were 99%, virtually unheard of the industry!

Kudos

"What was so different with Ann's system of hiring top people is that she made it a process that applied throughout the company from day one. JetBlue has successfully developed a very positive reputation for crew member and customer satisfaction using the concepts and processes recommended in Built on Values." Dave Barger, CEO, JetBlue Airways

"Lots of people talk about changing corporate culture. Ann Rhoades knows how to do it. Built on Values offers real, step-by-step information about how to go about selecting core values, figuring out the behaviors that go with them, and reinforcing them." Dr. Gerald Winslow, vice president of mission and culture, Loma Linda (California) University Hospitals

"Ann Rhoades has helped us incorporate our values into the interview process, training, and our rewards program. She helped us develop and live the right behaviors, then articulate what we expect from people and hold them accountable for their actions. Built on Values teaches you how to do that for your organization." Len Trainor, CEO, Heritage Home Healthcare and Hospice